Contact information

Welcome to balky.shop! We are dedicated to providing high-quality large dog beds and exceptional service to our customers in New Zealand. Whether you have a question about our products, need assistance with your order, or simply want to share your feedback, our dedicated team is here to help.

Get In Touch

  • Store Name: balky.shop
  • Operator: RAYMOND BERNARD FORD, II
  • Email: support@balky.shop
  • Phone: +1 214-639-1558
  • Business Address: 525 SWEAT ST, WALTERBORO, SC 29488-3035, USA

Customer Support Hours

Our support team is available during the following hours (Eastern Time - ET):

  • Monday – Friday: 9:00 AM – 5:00 PM (ET)
  • Saturday: 10:00 AM – 2:00 PM (ET)
  • Sunday: Closed
  • Public Holidays: Closed

Note: We aim to respond to all email inquiries within 24 hours during regular business days. Please include your order number in the subject line for faster service.